The First 24 Hours After a Hurricane: What Homeowners Should Do Immediately

July 29, 2025

Hurricanes are a fact of life on the Gulf Coast, but the danger isn’t over after the storm has passed. The first 24 hours after a hurricane hits are critical for protecting your property, your family, and your finances.

At True North Restoration, we’re here to help Destin-area homeowners recover with confidence, starting with the steps you take the moment it’s safe to return home.


If your home has been hit by flooding, roof leaks, or water intrusion, here's what to do immediately and why calling a local storm restoration expert can save time, stress, and money.



Step 1: Stay Safe Before You Enter Your Home

Your safety always comes first. Before you step back onto your property, take a moment to assess for immediate safety hazards.


Watch out for:

  • Downed power lines: Stay 30+ feet away and call your utility provider.
  • Gas leaks: If you smell gas, do not enter the home. Call the gas company or 911.
  • Structural damage: Cracks, sagging roofs, or leaning walls could signal collapse.
  • Flooded areas: Avoid standing water as it may be electrically charged or contaminated.


Not sure if it’s safe? Wait for clearance from emergency crews or contact a licensed professional



Step 2: Document Damage for Insurance Claims

Once you're safely inside, start taking thorough photos and videos before you move or clean anything. This will be crucial for your insurance claim.


Capture:

  • Water-stained walls, ceilings, or floors
  • Damaged personal belongings (furniture, appliances, electronics, etc.)
  • Debris from roofing, windows, or doors
  • Mold, mildew, or standing water


Tip: Open drawers and cabinets, and look inside closets to capture hidden damage. Store everything in a secure digital folder or email it to yourself for backup.



Step 3: Start a Damage Log

Along with your visual documentation, keep a written or digital log of what you find.


Include:

  • A short description of each damaged area or item
  • Approximate value (if possible)
  • When the damage occurred (if known)
  • Actions taken (e.g., turned off electricity)


This speeds up your claim approval and makes communication with your adjuster easier.



Step 4: Contact Your Insurance Provider ASAP

Reach out to your homeowners insurance company as soon as you can. Many policies require prompt notification after a disaster. 


Be prepared to:

  • Provide your policy number
  • Describe the damage briefly
  • Ask about coverage, next steps, and documentation requirements


Need help? At True North Restoration, we work directly with all insurance companies and can assist you every step of the way.



Step 5: Call a Hurricane Damage Restoration Expert Immediately

After a hurricane, moisture can quickly lead to mold, mildew, and long-term structural damage. 


Here’s why calling a certified water damage professional like True North Restoration is the best move:



1. Stop Mold Before It Starts

Mold can start growing within 24–48 hours after water damage. At True North Restoration, we use advanced drying and dehumidification equipment to stop it in its tracks.

2. Prevent Hidden Damage

Water seeps into walls, floors, and insulation. Without professional tools, much of this damage can go undetected until it’s too late.


3. Speed Up the Insurance Process

Our team documents everything thoroughly and provides reports your insurance provider will accept, minimizing claim delays and denials.


4. Save Time and Stress

Restoring a home on your own can be overwhelming. With one call, you’ll have a licensed, IICRC-certified team on-site in 45 minutes or less.


What to Expect from True North Restoration

When you call us after a hurricane, we arrive fast and get to work immediately.


Here’s how:

  1. Free consultation and inspection within 45 minutes
  2. Full documentation of all damage for your insurance claim
  3. Water extraction, drying, and mold prevention using the latest tools
  4. Complete restoration of your property from start to finish
  5. 24/7 emergency availability


As part of the Gulf Coast community, we’re proud to serve our neighbors. Whether you’re in Destin, Ft. Walton Beach, Niceville, Miramar Beach, Panama City, Santa Rosa Beach, or Pensacola, we’re on standby and ready to help 24/7.


Your First Step to Recovery Starts Here

When a hurricane strikes, every hour counts. Don’t wait for mold and damage to set in.


Request a Free Consultation with True North Today!

Let us restore your home and your peace of mind.

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